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KINKO PRIVACY AND COOKIE POLICY

Effective Date: January 4, 2026

  1. INTRODUCTION Kinko – Dynamic Rate Solutions (“Kinko”, “We”, “our” or “us”), acting as the Personal Data Processor, has prepared this Policy to explain how we collect, use, and safeguard your information when you book services through our Booking Engine (the “System”).

The accommodation provider you are booking with (“the Accommodation Facility”) is the Personal Data Controller of your data as defined by applicable laws.

  1. DATA WE COLLECT We collect the following information to facilitate your booking:
  • Personal Information: Name, email, phone number, nationality, address.
  • Booking Details: History, preferences, and secure payment details.
  • Technical Information: IP address, browser type, and navigation data via cookies.
  1. PURPOSES AND LEGAL BASIS
  • Service Fulfillment: To finalize your booking with the Accommodation Facility.
  • Communication: Booking confirmations and updates (Legal basis: Legitimate interest).
  • Marketing: Promotional updates via WhatsApp, SMS, or Email (Legal basis: Explicit Consent).
  • Security: Fraud prevention and system integrity.
  1. DATA SHARING Your data is shared only with:
  • The Accommodation Facility: To process your stay.
  • Third-Party Providers: Authorized payment gateways and communication tools (e.g., Sendgrid).
  • Legal Requirements: Law enforcement or regulatory bodies when required by law.
  1. COOKIES We use cookies for:
  • Strictly Necessary Cookies: Essential for the booking engine to function.
  • Performance Cookies: To understand and improve user experience.
  • Functional Cookies: To remember your language and preferences. You can manage or block cookies through your browser settings.
  1. SECURITY AND RETENTION We implement technical measures (SSL encryption) to protect your data. Your data is retained for as long as necessary to provide our services or to comply with legal obligations (accounting, dispute resolution).
  2. YOUR RIGHTS Under GDPR and applicable laws, you have the right to access, rectify, delete (“right to be forgotten”), and request the portability of your data. To exercise these rights, please contact: [email protected].
  3. CONTACT For any privacy-related inquiries, please contact Kinko at [email protected] or by mail at: E3 B05 Immeuble ICC Centre Urbain Nord 1082 Tunis, Tunisia.